30-day money-back guarantee
If you're not happy with your order, contact us within 30 days of delivery using the form on our Contact page. Include your order number and a short note about what went wrong.
Damaged, defective or wrong items
Send us a photo of the problem. We'll send a free replacement or a full refund, whichever you prefer. You don't need to send anything back.
Everything else
Unused items in their original condition can be returned for a refund. We'll email you the return address and instructions. Return shipping is paid by the customer unless the item was faulty.
How refunds are paid
Approved refunds go back to your original payment method. Your bank may take 5–10 business days to show the credit.